3-Part Webinar SeriesLaunching\, Structuring\, and Scaling a Compliant\, Credible AgencyStarting a home care agency in Massachusetts is not just about getting clients. It is about building a business that can stand up to scrutiny\, sustain growth\, and deliver consistent\, high-quality care. This three-part series walks through what actually matters: choosing the right model\, building defensible systems\, and preparing for long-term credibility in a non-licensed environment. | Learning Objectives- Define the appropriate home care business model
- Understand Massachusetts regulatory realities and risk exposure
- Build a compliant operational foundation
- Develop policies\, documentation\, and systems
- Set sustainable pricing and contracts
- Evaluate readiness for growth and accreditation
| Session 1: FoundationsMay 14\, 2026 | 2:00 &ndash\; 3:30 PM Choosing the Right Model and Setting Up Correctly Focus: Getting the structure right from the start - Private-pay vs. certified vs. hybrid models
- Massachusetts regulatory realities
- Business formation and registrations
- Insurance and liability exposure
- Common startup risks
| Session 2: OperationsMay 21\, 2026 | 2:00 &ndash\; 3:30 PM Building Systems That Hold Up Under Pressure Focus: Turning intent into defensible operations - Core policies and compliance areas
- Hiring\, training\, and supervision systems
- Workforce compliance basics
- Documentation as protection
- Alignment with accreditation standards
| Session 3: Sustainability and GrowthPricing\, Programs\, and Scaling Responsibly May 28\, 2026 | 2:00 &ndash\; 3:30 PM Focus: Building a business that lasts - True cost of care and pricing strategy
- Contracts\, billing\, and cash flow
- ASAPs\, waiver programs\, and PACE
- Marketing aligned with capacity
- Scaling without operational breakdown
- Preparing for accreditation
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Webinar Series |
