Description

Tackling Vacancies and Turnover—Strategies for Staff Retention

Target Audience: Leaders and Managers who design, implement and oversee retention strategies

Program Description:

Vacancies and turnover disrupt more than just workflow—they impact organizational culture, team morale, and financial stability. This interactive program explores the true cost of staff turnover and reviews six key factors that influence retention. Designed specifically for leaders and managers who shape retention strategies, this session offers practical tools and insights to strengthen workforce stability.

Participants will:

• Identify the root causes of employee disengagement and departure
• Examine how leadership, communication, and recognition shape retention
• Explore strategies to foster loyalty, growth, and workplace satisfaction
• Develop a personalized action plan to improve retention in their organization

Whether you're designing onboarding programs, leading teams, or overseeing talent development, this session equips you to build a more resilient and committed workforce.

 Learning Objectives

By the end of this program, participants will be able to:

• Describe the impact of organizational culture on employee retention
• Identify two key components for successful selection, onboarding, and orientation of new staff
• List one method of providing support to new staff and two essential education programs that promote retention during the first year
• Explain the process for creating a professional development plan for all levels of staff, including methods to assess knowledge and skill

Speaker 

Cindy Hatton, MSN, RN, BSN

Cindy Hatton is the founder and CEO of Hatton Consulting, created after her retirement as a hospice CEO. With over 35 years of experience leading hospice and home health organizations, Cindy has made it her mission to build supportive, engaging cultures that attract and retain staff while driving positive outcomes for patients and communities. A trusted advisor in organizational culture and leadership development, she partners with executives, and teams to strengthen values‑driven practices and build resilient organizations. Cindy continues to share her expertise through speaking engagements and as faculty for the California Association of Health Services at Home’s Hospice Management Certification Program. In this presentation, she will share strategies for staff retention, tackling vacancies, and reducing turnover — offering leaders practical approaches to foster stability and thriving workplaces.